Refund policy

Our Promise & Supply Network
Limitless Racing partners with top wholesale distributors to provide a wide range of performance parts. Our mission is to deliver high‑quality racing products quickly and fairly, build a strong community, and offer exceptional customer service. This return policy reflects that commitment and aligns with the processes used by our distribution partners.

Return Window

You can request a return within 30 days of receiving your item. Customers in the European Union have a 14‑day “cooling‑off” period, which allows order cancellations or returns for any reason within 14 days, provided items remain in original condition.

Eligibility

  • Items must be unused, unworn, and in the same condition as received, with all tags and original packaging.
  • Proof of purchase (such as an order confirmation or invoice) is required.
  • Certain items cannot be returned: perishable goods, custom or special‑order products, gift cards, sale items, hazardous materials, flammable liquids or gases, and any products identified as non‑returnable by our distribution partners (for example, drop‑shipped or special‑order items).

How to Initiate a Return

To start a return, email livelimitlessracing@gmail.com with:

  1. Your order number
  2. The part numbers you wish to return.
  3. A brief reason for the return (e.g., ordered in error, defective, damaged).

We’ll coordinate with the appropriate distribution partner, send you a return shipping label, and provide instructions on where to send your package. Returns sent without prior approval cannot be accepted. Some partners require a Return Goods Authorization (RGA); we’ll handle this on your behalf.

Inspection, Refunds & Restocking Fees

After your return arrives at our designated warehouse, it will be inspected. Items must match the description you provided. Distributors may deduct restocking or handling fees if return rates are high or if items are opened or poorly repackaged. We’ll notify you of approval status. If approved, refunds will be issued to your original payment method within 10 business days; banks or credit-card providers may require additional processing time. If 15 business days have passed since approval and you haven’t received the refund, please contact us.

Damages and Issues

Please inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue. Depending on the situation, we may send a replacement, issue a refund, or work directly with the manufacturer or distributor to fix the problem.

Exchanges

If you need a different item, the fastest way is to return the original item (following the steps above) and place a new order once your return is accepted. Some distributors do not allow direct exchanges; placing a new order ensures you get the correct item quickly.

International Orders

For customers outside the U.S., shipping times and costs may vary. We comply with regional laws—including EU consumer‑protection regulations—and will provide appropriate instructions for international returns.

If you have any questions about this policy or our products, feel free to email livelimitlessracing@gmail.com. We're here to help!